ScottishPower meets the team behind Glasgow’s most sustainable business

As parcels move in and out of warehouses at speed, it is easy to forget the hidden footprint behind every order. From the energy used to heat and light fulfilment spaces, the material choices made at the packing bench, and the miles travelled to reach a customer’s door, businesses can be taking action at every stage. Glasgow-based Green Fulfilment has built its business with sustainability at its core, implementing environmental initiatives within every element of its operations.

A shared value with ScottishPower, the leading green energy provider is championing how practical changes can strengthen businesses while supporting the communities they operate in. After being crowned the ScottishPower sponsored Green Champion Award at the 2025 Glasgow Business Awards, Cain Fleming, Co-Founder and Operations Director, shares what the recognition means, what sits behind it, and what comes next.

Who are Green Fulfilment?

With over 13 years of experience, we are a third-party logistics order fulfilment company focussed on sustainability. Our main operations include delivering end-to-end warehousing, pick and pack, and global shipping services designed to reduce environmental impact. We currently have fulfilment centres across Scotland and England plus a growing footprint across the EU and US including the recent launch of an EU fulfilment centre in Venlo in the Netherlands.

What did winning the 2025 Green Champion Award mean to the team?

It was fantastic to win the Green Champion Award! For us at Green Fulfilment, recognition from Glasgow Chamber of Commerce and ScottishPower was a milestone moment for us, showing that our focus on reducing waste, cutting energy use, and embedding circular economy thinking is making a difference.

It also reflects the culture we have set up and built upon, ensuring that sustainability isn’t something one person is responsible for but is something every person within the team is mindful of. Our Green Champions programme empowers staff to spot and lead improvements, helping reduce energy use through smarter lighting and heating systems.

How has Green Fulfilment embedded sustainability into day-to-day operations?

We’ve built the business around having sustainable operations and made sure that this is reflected in our day-to-day activity. That includes using recyclable packaging and cardboard as much as possible rather than plastic plus implementing green initiatives across our business to ensure we’re reducing our scope 1, 2 and 3 carbon emissions.

One big change that we made was moving from gas to electricity by introducing heat mats. Instead of having to heat the whole air around our warehouses and wasting energy, we installed the mats so that we’re actually heating the person with the heat radiated up through our packers' feet. 

We also aim to be transparent with our customers, reporting on things like what are the scope 3 carbon emissions. By using technology as much as we can to calculate this data, we’re then sharing this with our customers so that they can play their part too in driving down emissions. We then also support them by offering eco-friendly packaging alternatives and carbon neutral shipping options so that greener decisions become an easy choice for them at the checkout.

Beyond our operations, we have partnered with Glasgow based charity, Revolve Recycle. With the charity, we recycle packaging materials and divert waste from landfill, and it supports local clean up initiatives that reinforce the link between business activity and community wellbeing.

By taking that actions that we have, we have been certified as a B Corp. This has been a hero moment for us by highlighting the business as meeting the high standards of social and environmental performance, transparency, and accountability.

What is next for Green Fulfilment?

Looking ahead, we won’t be slowing down. We will next be targeting carbon neutrality across our operations in the UK and the Netherlands within the next three years. For this we are planning to increase investment into renewable energy, more efficient route planning, and exploration of electric vehicles for local deliveries, the kinds of future focused changes that ScottishPower is encouraging more businesses to start planning for now.

We are also preparing a zero waste warehouse initiative and plan to evolve our Green Champions programme into a formal sustainability committee to drive continuous improvement.

For other Glasgow businesses, what would you recommend as a simple first step to becoming greener?

Even small changes can have an impact. Our advice would be to start with what you have already and review what tweaks could be made. For example, we installed a smart meter to help us monitor our energy use and identify ways in which we could reduce not only our consumption but our spend. Small steps like this, taken seriously, can all help to lead to change.

For more insights and tailored energy solutions, reach out to our team of experts at ScottishPower at smart.solutions.sales@scottishpower.com. Together, we can shape a greener, more sustainable future.

Watch the full video featuring Green Fulfilment and ScottishPower here: